Privacy policy

Laboratoire M2 inc. strives to be transparent about the information we collect, how it is used and with whom it is shared. This Privacy Policy covers the information we collect about you or information that you provide to us on our website,, or any other website owned or controlled by us (the “Laboratoire M2 network”). A prompt regarding this will have been displayed to you on your first visit to this website; though it is not usually displayed on subsequent visits, you can withdraw your consent at any time by following the instructions below. We may update this Privacy Policy a, without notice, to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons. We invite you to consult the date of the last update: June 2021.

Collection of personal information

Basically, there are two types of data collected when you visit our website: anonymous data that is automatically collected by third party tools and personal data that you explicitly provide to us by filling in forms on our website.

Specifically, we collect the following information:

  • Last name
  • First name
  • Last name
  • Address
  • Postal code
  • Email address
  • Phone number

The personal information collected is gathered through forms and via the interactivity established between you and our website. As specified in the following section, we also use cookies and/or logs to gather information about you.

Forms and interactivity

Your personal information is collected via a form, namely:

  • Information request form
  • Commercial interest form
  • Survey

We use the information collected for the following purposes:

  • Customer service
  • Information/Promotional offers
  • Statistics
  • Contact
  • Website management (presentation, organization)

Your information is also collected via the interactivity that can be established between you and our website, as follows:

  • Statistics
  • Contact
  • Website operation

We use the information collected for the following purposes:

  • Comments
  • Correspondence
  • Information or promotional offers

Navigation and cookies information

We collect certain information through log files and cookies. Mainly, this includes the
following information:

  • IP address
  • Operating system
  • Pages viewed and search requests
  • Time and day of connection

The use of such information enables us to:

  • Improve browsing experience
  • Improve customer service
  • Compile statistics


The personal information that we collect is kept in a secure environment. People working for us are required to respect confidential information.

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure confidentiality. However, as no mechanism offers absolute security, there is always some risk involved when using the Internet to transmit personal information.

For personal/non-commercial purposes

You are authorized to download and print a copy of the content of this website for personal/non-commercial use. In doing so, you may not remove or modify any trademark, copyright or other proprietary notice. You may not modify, copy, distribute, republish, commercially exploit or download any part of this website without prior written consent of Laboratoire M2, except in the situation specifically described in the first sentence of this paragraph; likewise, to the extent where it is expressly authorized, on occasion on this website, via a share or similar functionality concerning specific website content (you may not commercially exploit such content without the prior written consent of Laboratoire M2). No intellectual property or any other right relating to this website, other than the right defined above, is conveyed to you.

Right of opposition and withdrawal

We are committed to offering you the right to oppose or withdraw your personal information.

The right of opposition is understood as being the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection.

The right of withdrawal is understood as the option offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.

To exercise these rights, you must contact:

4005 rue de la Garlock, Sherbrooke J1L 1W9
Telephone: (819) 563-0698

Right of access

We are committed to recognizing a right of access and rectification to those people who want to consult, modify or even delete information relating to them.

To exercise this right, you must contact:

4005 rue de la Garlock, Sherbrooke J1L 1W9
Telephone: (819) 563-0698